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Order Management Specialist

Location: NJ Office, US

About LiveU
LiveU is driving the live video revolution, providing live video streaming for TV, mobile, online and social media. Let your audience become part of your story with high-quality and flawless live video, transmitted from anywhere in the world, through the use of our patented bonding and video transport technology. LiveU creates a consistent bandwidth and a reliable connection so you can acquire, manage and distribute high-quality remote live broadcasts. 

What You’ll Do

  • Manage international & multi-business model orders including correct and timely order entry in ERP. This will include the verification that such orders comply with company policies and are entered properly into the system/s to allow post sale processing (fulfilment, billing and post-sale support).
  •  Support the sales cycle of rented, leased and sold LiveU products: receive orders, orders entry, distributing orders to the operations team and follow up on inventory, backlog and shipment
  •  Manage related databases
  • Operating ERP system and Salesforce
  • Implement policies and relevant procedures to support sales operational efficiency
  • Act as liaison between Sales Reps, Finance, Marketing, Operations and Sales Operations regarding data accuracy and data updates.
  • Generating and analyzing sales reports
  • Administrative support to Sales
  • Supporting events and projects as needed 

Who You Are

  • Bachelor’s degree (degree in Business, Technology, Finance or equivalent is preferred)
  •  3+ years of experience in Order Management processes
  • Computer skills: ERP, Excel and Salesforce experience
  • Good analytic and synthesis skills. Experience in creating and analyzing reports to provide input on the results.
  • Superior planning, organization and problem-solving skills
  • Attention to details, follow-up and time management skills
  • Excellent People skills
  • Excellent verbal and written communication skills
  • Languages: Spanish or/and Hebrew will be an advantage. 


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